Cancelling and late cancellations policy

As there are clients waiting for available slots, we require a minimum of 48 hours to cancel your session. For cancellations of less than 48 hours, we would need to charge the full session fee.

Rescheduling

To reschedule or move a session to a more convenient time, please give us a call or a message. You can also use our online rescheduling tool.

You can reschedule up to 48 hours before your session. If you are in weekly therapy, rescheduling would only be possible for the same week as your original booking or as an extra session in the following week.

We try to accommodate our clients' needs as best as we can, however, rescheduling a session would depend on your therapist's availability.